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Frequently Asked Questions
 
Does your Spa practice good hygiene?
  Yes, at Skin 'n Tonic hygiene is very important to us!
Along with a thorough cleaning between patrons,
we follow a strict policy of:
  • No communal dipping of paraffin
  • No reusing of mud
  • No double dipping in the wax pot.
 
How do I tip?
  We suggest a 20% gratuity based on the price of the service. Cash is preferred but you may also include it on your credit card. All tips may be left at the front desk and our team will receive them at the end of their shift. Please use the envelopes provided and sign your name, we like to say “Thank You”. Tips are not included in gift certificates or packages.
 
What are the best treatments for a "Spa Virgin"?
  This depends on your needs, but our Ocean Facial & a 60 minute massage is a great place to start or you can try a package if you are looking for a little variety – just like going to a buffet, a little sampling of everything!
 
What do I need to bring with me?
  Just bring you! For your convenience we provide a locker to hang your clothing in, a luxurious robe, towels and slippers for guests having 3 or more spa services. A shower is available and stocked with amenities for you to use. We suggest leaving all valuables at home. If you wish to apply any make up after the service, bring the basics.
 
Will any treatment hurt?
  It is not our goal to hurt you! Speak up if anything hurts. Everyone’s sensory level is different and also depends on the way you are feeling that particular day. Many factors affect sensory levels – hormones, stress, sleeplessness, medication… Facial extractions and waxing can be uncomfortable if your body is feeling particularly sensitive.
 
Do you offer Gift Certificates?
  Yes, we offer gift certificates, the perfect way to say so many things!
Choose an individual service, a package, or a monetary amount.
We always honor the monetary amount if your service choice differentiates from your gift card!
Our goal is to make the recipient happy.
Gift Certificates are non-refundable and non-redeemable for cash.
Gift Certificates are transferable upon confirmation with the purchaser.
Gift cards are valid for 12 months from date of purchase. A $25.00 or 25%  maintenance charge will be placed on the gift card after 12 months.
 
I received a Gift Card, what do I do now?
  Lucky you! Just call us to book an appointment. Remember to have the certificate number with you or know the name of the person who purchased it. You are not obligated to any particular service. Gift Certificates may be used for all services and products; you may spend as you wish. Gratuities are not included in gift certificates. Gift cards are valid for 12 months from date of purchase. After 12 months, a $25 or 25% (depending on the value of the card) maintenance fee will be charged to keep the account current. If the price of the service on your gift certificate has changed you will only be required to pay the difference. If the service is no longer on our menu you may substitute for another service of the same value.
 

 		 How do I replenish a product you recommended during a service if I do not remember what was used?
  It is easy. If you live local or are one of our traveling guests you may phone, fax or email the spa and we can look up your transaction, make any recommendations and mail your order. You may also place an order online at www.skinntonic.com . We offer monthly specials that may not be available in our boutique.
 
Do you offer Bridal Services and Group Packages?
  Yes, we can accommodate groups. An individual consultation is set up to access your needs. These services can include the full spa or just our hair department.
 
How do I to contact Skin 'n Tonic?
  Just telephone or email us. Keep visiting our website for our latest information.
Phone: (215) 794 3966
Email: info@skinntonic.com
 
What are Skin 'n Tonic's hours of service?
  Due to seasonal changes, please refer to our home page for our hours.
Earlier and later appointments may be available upon request and the availability of our technicians.
Peddlers Village Seasonal Hours will be in effect for our boutique only.